This is not a generic casino review — this is a practical operator manual for Stay casino players.
Getting Ready
- A valid email address and a strong password (use a password manager for security).
- A government-issued ID for identity verification (KYC – Know Your Customer).
- A reliable internet connection – Wi-Fi or mobile data.
- Deposit method: credit/debit card, e‑wallet, or bank transfer. Check the cashier for supported options.
- Read the bonus terms – especially wagering requirements, game contributions, and maximum bet limits.
Account Setup
- Click the Sign Up or Register button on the homepage.
- Fill in the registration form: full name, date of birth, email, and preferred currency.
- Create a unique username and a strong password. Enable two‑factor authentication (2FA) if offered.
- Accept the terms and conditions and confirm you are of legal gambling age.
- Check your email inbox for a verification link. Click it to activate your account.
- Log in and complete the KYC process by uploading a photo ID and a proof of address (utility bill or bank statement).
- Make your first deposit via the cashier. Select the welcome bonus if you want it.
Maximising Your Bonus
Bonuses can boost your bankroll, but you must understand the fine print to maximise value. Below is a typical welcome bonus structure:
| Bonus Type | Match % | Max Bonus Amount | Wagering Requirement | Game Contribution |
|---|---|---|---|---|
| Welcome Deposit | 100% | Up to €200 | 35x (deposit + bonus) | Slots 100%, Table Games 10%, Video Poker 20% |
Worked example: You deposit €100 and claim the 100% bonus, giving you a total of €200 (€100 deposit + €100 bonus). The wagering requirement is 35 × (deposit + bonus) = 35 × €200 = €7,000. This means you must place bets worth €7,000 before you can withdraw any winnings from the bonus. If you play only slots (100% contribution), every €1 bet counts fully. If you switch to blackjack (10% contribution), only €0.10 of each €1 bet counts, effectively increasing the required turnover to €70,000 for the same bonus. Always check the contribution table in the bonus terms.
Important: Some games are excluded from wagering entirely (e.g., certain jackpot slots or live dealer games). Avoid them until the wagering is complete.
Mobile Experience
This platform is fully optimised for mobile browsers. There is no dedicated app in the Google Play or Apple App Store; instead, you can access the site via Chrome, Safari, or Firefox on your smartphone or tablet. For a more app‑like experience, add the progressive web app (PWA) to your home screen: open the site in your browser, tap the share icon, and select “Add to Home Screen”. This creates an icon that launches the casino in full‑screen mode with offline‑cached assets.
The mobile interface includes all desktop features: deposit, withdrawal, live chat, and game library. Touch‑friendly menus and responsive design ensure seamless navigation on smaller screens.
Extra Tips
Responsible gambling tools help you stay in control:
- Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit.
- Session limits: Receive a warning or be logged out after a certain playtime.
- Self‑exclusion: Temporarily or permanently block access to your account. This is usually available in the account settings under “Responsible Gambling”.
Note: If you ever feel your gambling is becoming problematic, contact the support team immediately to enable these tools.
Common Questions
How do I verify my account?
After registration, go to the account section and upload a clear photo of your passport or driving licence and a recent utility bill. Verification usually takes a few hours, but can take up to 48 hours during peak times.
What payment methods can I use?
Deposit options include Visa, Mastercard, Skrill, Neteller, Paysafecard, and bank transfer. Withdrawal times vary: e‑wallets often process within 24 hours, while card and bank transfers may take 3–5 business days.
Are my funds and personal data safe?
The casino uses SSL encryption to protect all data. The gaming licence (typically from Curacao) ensures regular audits of the random number generator. Remember that winnings from Curacao‑licensed casinos may be subject to local income tax in your country – check your local tax laws.
Can I play for free?
Yes, most slot and table games offer a demo mode. You can try them without risking real money. However, free play does not earn bonuses or real‑money wins.
How do I close my account?
Contact customer support via live chat or email and request account closure. They will guide you through the process. For self‑exclusion, you can also use the responsible gambling tool inside your account settings.
By following this manual, you can navigate the platform confidently and make the most of its features. Good luck – and play responsibly.
